Privacy Policy

Last updated: April 8, 2026

Your privacy matters to us. This Privacy Policy explains what information PrivateCay ("we," "us," or "our") collects, how we use it, and what rights you have. We designed this policy to be straightforward and pro-consumer: we do not sell, share, or distribute your personal data to third parties — ever.

1. Information We Collect

We collect only the minimum information necessary to operate the Service:

• Email address — used for account authentication and essential service communications (e.g., password resets).
• Dashboard preferences — your widget layout, selected tickers, and display settings, stored so your dashboard loads correctly each time.
• Basic usage data — anonymized, aggregate information such as page views and feature usage to help us improve the Service. This data cannot be used to identify you personally.

We do not collect your name, phone number, physical address, financial account details, or any other personal information beyond the above.

2. How We Use Your Information

We use the information we collect solely to:

• Authenticate your account and provide access to the Service
• Save and restore your dashboard configuration
• Send essential transactional emails (account verification, password resets, billing receipts)
• Improve the Service based on anonymized, aggregate usage patterns

We will never use your information for targeted advertising, profiling, or any purpose not listed above.

3. What We Do NOT Do

To be absolutely clear:

• We do not sell your data to anyone.
• We do not share your data with third-party advertisers, data brokers, or marketing platforms.
• We do not use tracking pixels, retargeting scripts, or behavioral advertising tools.
• We do not allow third parties to collect data about you through our Service.

4. Cookies

We use only functional cookies that are strictly necessary to operate the Service (e.g., session authentication). We do not use advertising cookies, analytics cookies from third-party tracking services, or any cookie-based tracking that follows you across other websites.

5. Data Storage and Security

Your data is stored on secure servers with encryption in transit and at rest. We employ industry-standard security practices to protect your information. Access to user data is restricted to essential operations only.

6. Data Retention

We retain your data only for as long as your account is active. If you delete your account, we will permanently remove your personal data from our systems within 30 days, except where retention is required by law.

7. Your Rights

You have the right to:

• Access — request a copy of the personal data we hold about you.
• Correction — request that we correct any inaccurate data.
• Deletion — request that we delete your account and all associated personal data.
• Export — request a machine-readable export of your data.

To exercise any of these rights, contact us through the feedback form on our home page. We will respond within 30 days.

8. Third-Party Services

We use a third-party payment processor to handle subscription billing. The payment processor receives only the information necessary to process your payment (e.g., payment card details) and is bound by its own privacy policy. We do not store your payment card information on our servers.

9. Children's Privacy

The Service is not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have collected data from a child, we will delete it promptly.

10. Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will revise the "Last updated" date at the top. We encourage you to review this page periodically. Your continued use of the Service after changes constitutes acceptance of the updated policy.

11. Contact

If you have questions or concerns about this Privacy Policy, please contact us through the feedback form on our home page.